Pricing model for subscription and support

Enonic offers a subscription based model. The pricing model is easy to understand and flexible. The annual fee depends on your technical environment and support requirements.

Subscription

The base subscription includes:

  • Access to and right to use Enonic CMS Enterprise Edition
  • Silver support
  • All available functionality
  • A comprehensive template library
  • Unlimited sites
  • Unlimited number of users
  • Access to new releases and fixpacks

The annual subscription fee is based on number of production nodes and non-production nodes. Each node is defined as a Java Virtual Machine (JVM) running any Enonic CMS server component, it be the portal and/or the administration interface.

The annual base subscription fee is:
Production nodes: NOK 120 000 per node
Non-production nodes: NOK 60 000 per node

A production node is typically one node in your production cluster.
A non-production node is typically environments for production testing, staging, test and development.
Subscription to non-production nodes requires at least one (1) production node.

Range of support options

Our clients have different needs when it comes to support. Our offering range from Silver to Platinum. The entry level is Silver and a mission critical installation might require Platinum support.

 

Enonic CMS Silver Support

Silver

Enonic CMS Gold Support

Gold

Enonic CMS Platinum Support

Platinum
Reaction time

Next business day

Coverage (Mon - Fri):
Office hours (9 - 17 CET)

5 hours

Coverage (Mon - Fri):
7:00 - 19:00 CET

3 hours - 24/7/365
Support channel Web
Phone
Web
Personal contact
Phone
Web
Snapshots Yes Yes Yes
Hotfixes No No Yes
Incidents per year 5 20 Unlimited
Requirements None None Minimum 4 nodes including a production testing environment
Additional fee per year Included in the base subscription fee
20% 50%

Incidents that are not related to bugs in the Enonic CMS application will be invoiced according to our standard professional services price list.

All prices ex. VAT. All prices in norwegian kroner (NOK).

Contact us for a demonstration or further information about Enonic CMS.