How Enonic measures success with partners
What KPIs, goals, and numbers will Enonic use to measure success in partnerships?
When you have signed a partner agreement with Enonic, you can expect transparency when it comes to sharing knowledge and partaking in joint business processes. To ensure a successful collaboration, we want us to work together to produce great results for everyone involved. But what do we define as success?
We want to empower our partners with skills and knowledge, in order for you to implement best practices and terrific advisory to your customers when it comes to the Enonic platform. We measure this empowerment by the following aspects:
We also consider enabling a solutions architect or a similar role in your organization as an Enonic ambassador as a clear sign of success within knowledge and skills.
Nothing is more discouraging than a dormant partner. That’s why we encourage our partners to participate in our community in the following ways:
Generating business and revenue is the main goal of a collaboration between you and Enonic, and this is naturally an important area we measure. Here are aspects we consider specifically:
Winning customers and signing contracts is just the beginning, not the end, of a potentially exciting and lucrative adventure. This is why we keep on measuring success factors in project deliveries as well:
Enonic is in this for the long game, and we hope and expect that our partners are, too. Following this rationale, we measure some long term aspects, including:
The latter can be done through e.g. NPS scores and analyst reports like SoftwareReviews.
While we are not running after our partners and measuring every step and action along the way, we do take our collaboration seriously. This means we are paying attention, that we are caring about project progress, customer satisfaction, and ultimately, the partner's success—your success.